Privacy Policy

Last Updated: 2 July 2026

SubbyLive is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights regarding your personal data.

By using SubbyLive, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Depending on how you use SubbyLive, we may collect:

  • Full name
  • Email address
  • Telephone number
  • Company name
  • Job role
  • Profile photograph
  • GPS location when using clock in and clock out features
  • Timesheets and attendance records
  • Device information
  • Browser information
  • IP address
  • Usage analytics
  • Uploaded documents and site photographs

How We Use Your Information

We use your information to:

  • Provide and operate the SubbyLive platform
  • Enable GPS clock in and clock out functionality
  • Record worker attendance
  • Display live workforce information to authorised company administrators
  • Improve platform performance
  • Provide customer support
  • Process subscriptions and billing
  • Communicate important service updates
  • Prevent fraud and maintain platform security
  • Meet legal and regulatory obligations

GPS Location Data

If your employer enables GPS clock in and clock out, SubbyLive collects your location only when required to verify attendance and site presence.

Location information is only accessible to authorised managers within your organisation and is used solely for workforce management purposes.

Data Security

We use industry-standard security measures to protect your personal information, including encrypted connections, secure data storage and controlled access to customer accounts.

While we work hard to protect your information, no online system can guarantee absolute security.

Sharing Your Information

We do not sell your personal information.

We may share data only:

  • With your employer or authorised company administrators
  • With trusted service providers that help operate SubbyLive
  • Where required by law
  • To protect our legal rights or investigate suspected fraud

Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements.

Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict certain processing activities
  • Request a copy of your data
  • Withdraw consent where applicable

Requests can be made using the contact details below.

Cookies

SubbyLive uses cookies and similar technologies to improve website performance, remember preferences and understand how visitors use our platform.

You can manage cookie preferences through your browser settings.

Third-Party Services

Our platform may integrate with trusted third-party providers such as mapping services, payment providers and notification services. These providers have their own privacy policies governing the information they process.

Children's Privacy

SubbyLive is intended for business users and is not designed for individuals under the age of 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

SubbyLive

Privacy enquiries: privacy@subbyhq.co.uk

General enquiries: admin@subbyhq.co.uk

Website: www.subbylive.co.uk

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